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[SD] Customer Proof of Delivery (POD) SAP Notes - Automatic Confirmation

Automatic POD Concept

For customer proof-of-delivery (POD) confirmations for an outbound delivery, you can define a time window in which the confirmation from the customer must occur. This time window is specified in units of days and stored in the field 'POD timeframe' of the customer master data for the sales area (KNVV-PODTG). If the current date and time in the local time zone (!) of the user running the transaction lies before the end of the time window, the transaction / program does NOT process the delivery, because the confirmation of the customer could still happen.

 Logic for POD date calculation

The end of the time window in which the POD is expected from the customer is calculated as the delivery date (LIKP-LFDAT) plus the POD timeframe as a net duration. Net duration means that only the working hours according to the factory calendar of the delivery (LIKP-KNFAK) are used for this scheduling. The factory calendar of the delivery is usually determined from the calendar given for the unloading point in the customer master (KNVA-KNFAK). If there was no factory calendar determined for the delivery (LIKP-LFDAT is empty), the factory calendar '99' - 'International' is used as a hard-coded default. Calendar '99' has Saturday and Sunday as non-working days, plus all the holidays as defined in holiday calendar '99' (currently 9 holidays).

 

So if transaction VLPODQ respectively program WSPODLIST4 are skipping a delivery which you expected to be processed, this is most likely due to the fact that the current user local time is still within the POD time window, where the numbers of days given in this POD timeframe results in an end date that is later than just the addition of that number to the current date.

 

For example, if for a certain delivery the delivery date is on a Monday, the POD timeframe is set to 5 days and the relevant factory calendar is '99', the transaction will not process this delivery before the following Monday.

SAP Notes 

578634 - Automatic POD confirmation occurs too early

2490529 - Explanation of the timeframe logic for proof-of-delivery confirmation 

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